Order Tracking
Customer Care
Track Your Order
Looking to track your order? When your order ships out, you will receive a Shipping Confirmation email from service@greylabofficial.com with your tracking number included in it. Depending on the product ordered, the email could take up to 3 business days to be sent. Once you receive the email, enter your tracking number below to easily check on your delivery status.
Things to Keep in Mind:
Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days. Depending on the destination, the order may take 3 to 7 business days to be delivered.
If you see any irrelevant ads on the tracking popup, we are sincerely sorry. We use a third-party order tracking service to ensure the best tracking result so we have no way of controlling the ads shown on it. Thank you for your understanding.
Happy shopping!