Payment

Overview

This Payment Policy describes the forms of payments accepted and payment security by greylabofficial.com (the "Site" or "we").

Accepted Payment Methods

We accept the following methods, or forms of payment:

Credit Cards

We accept Visa, Mastercard, American Express, and Discover.

PayPal

Use any payment method on the growing list of ways to fund a PayPal account in your country. Once you have funded your PayPal account, you can use our single-click express feature to speed through checkout.

Store credit and gift cards

Of course, you may also use store credit, or a gift card. Each gift card carries a gift code you can easily enter when completing checkout. They NEVER expire and may be combined with promotions.

Payment Security

SSL

All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. Grey Lab is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

PCI Compliance

greylabofficial.com is certified Level 1 PCI DSS compliant. This compliance extends by default to our store powered by Shopify.

Payment Verification

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.

Currency

When possible, Grey Lab will try processing your payment in your local currency. There are however some limitations and special cases in which we will have to charge your card in USD. In those cases, the conversion is handled by your financial institution.