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Domestic Shipping Rates and Estimates

All shipping charges and fees are not refundable.

When will my order ship?

• Ground Shipping can take up to 1-2 business days to be processed and shipped.
• Expedited orders placed before 11:00 AM PT or (2:00 PM ET) from Tuesday - Thursday will be shipped same day.
• Weekends & holidays are excluded from standard processing & shipping times.

Returns

We want you to be satisfied with your purchase, but if you need to make a return for any reason, the items must be postmarked within 30 days of the delivery date to be eligible for a full refund. You will have up to 60 days after items have been purchased to receive store credit.

To be eligible for full refund, your items must meet the following conditions:

• Items must be postmarked within the 30 days of delivered date.
• Items must returned unworn, unwashed, undamaged, and unused condition. (Items found with signs of being worn or other noticeable stains will not be accepted.)
• Items must be returned with original tags attached.

Exchanges

Unfortunately, Grey Lab does not accept exchanges at this time.